To help people in need of social services, United Way NCA collaborates with 2-1-1 call centers in the District of Columbia, Maryland and Virginia.
Individuals call 2-1-1 in search of food pantries, shelters, rental assistance, health care, counseling and much more in their local community.
2-1-1 is available in multiple languages 24 hours a day, 365 days a year.
In 2017, 2-1-1 call centers answered over 450,000 calls from residents seeking health and human service information in the District of Columbia, Maryland and Virginia.
2-1-1 is made possible by a grant from the Department of Homeland Security. United, we can help improve access to trained professionals, 24 hours a day to those in need of social services.
Note, not all cell phones are programmed for 2-1-1. Cell phones that are not programmed for 2-1-1 will produce either a “fast busy” or a “not in service” recording. If you cannot reach 2-1-1 from your cell phone, dial the 10-digit number in your jurisdiction:
In 2000 the Federal Communications Commission designated 2-1-1 the national community services and volunteer number.
Yes, there are 2-1-1 call centers in the District of Columbia, Maryland and Virginia.
2-1-1 services are free. Your telephone provider’s long distance rates may apply if you are calling one of the local 10-digit numbers from out of the area. If you are calling from a cell phone, air time and other cell phone charges may apply.
You can dial 2-1-1 from most landlines, VoIP, and cellular carriers; however, some cell phone carriers and office buildings block access to all N11 number (2-1-1) numbers except 9-1-1. If you are having problems dialing 2-1-1, call the 10-digit number in your jurisdiction.
Yes, there are 2-1-1 call centers throughout the country. Go to www.211.org and follow directions for locating the closest 2-1-1 call center to your friend or relative.
United Way NCA manages a website that connects the public to a central directory of health and human services in the District of Columbia, Maryland and Virginia.