2-1-1 services are free. Your telephone provider’s long distance rates may apply if you are calling one of the local 10-digit numbers from out of the area. If you are calling from a cell phone, air time and other cell phone charges may apply.
You can dial 2-1-1 from most landlines, VoIP, and cellular carriers; however, some cell phone carriers and office buildings block access to all N11 number (2-1-1) numbers except 9-1-1. If you are having problems dialing 2-1-1, call the 10-digit number in your jurisdiction.
For 2-1-1 service in the District of Columbia, dial 202-463-6211
For 2-1-1 service in Southern Montgomery County & Prince George’s County, dial 301-864-7161
For 2-1-1 service in Virginia, dial 800-230-6977
Yes, there are 2-1-1 call centers throughout the country. Go to www.211.org and follow directions for locating the closest 2-1-1 call center to your friend or relative.